Terms and Conditions AstonBet

1 Introduction & Acceptance of Terms

AstonBet (hereinafter referred to as "Platform", "we", or "AstonBet") operates the website at astonbet.bz together with the mobile app and all related services. These Terms and Conditions govern the entire relationship between astonbet and you as a registered user or visitor of the platform.

By accessing, browsing, registering for, or using any part of the AstonBet platform, you confirm that you have read, understood, and agreed to be bound by all terms set out herein. If you do not agree with any part of these terms, you are requested not to use our platform.

AstonBet reserves the right to amend, update, or replace any part of these terms at any time. Such amendments take effect immediately upon being posted on the website. It is your responsibility to review these terms periodically. Continued use of the platform following any amendment constitutes acceptance of the updated terms.

2 Platform Usage Eligibility

To be eligible to use the astonbet platform, you must meet all of the following requirements:

• Be at least 18 years old at the date of registration.
• Registering as an individual and not on behalf of a company or business entity (except with written permission from AstonBet).
• Not appearing on any list of individuals prohibited or restricted by astonbet for any reason.
• Not using the platform for money laundering, fraud, or any other illegal activities.
• Playing with your own personal funds and not with borrowed money or funds obtained unlawfully.
• Only hold one registered account only at astonbet. Multiple accounts are strictly prohibited.

AstonBet reserves the right to request identity verification documents (KYC) at any time to confirm user eligibility. Failure to provide the required documents within the specified period may result in account suspension or closure.

3 Registration & Account Management

During the registration process, you are required to provide accurate, complete, and up-to-date information. The details you need to provide include:

• Full name as stated on your identification card or passport.
• A valid and active email address — used for account verification and important communications.
• An active Malaysian mobile phone number.
• Exact date of birth for age verification.
• A strong and unique password for your account.

You are solely responsible for maintaining the confidentiality of your password and account login details. AstonBet will not be liable for any loss or damage arising from your failure to protect that login information. If you suspect your account has been compromised or accessed without authorisation, please contact our support team immediately.

AstonBet employs a rigorous Know Your Customer (KYC) process to ensure the safety and integrity of the platform. You may be required to submit a copy of your identification card, proof of address, or other supporting documents at any stage. Such documents will be processed and stored to the highest encryption and security standards.

4 Deposits & Withdrawals

AstonBet supports a wide range of local Malaysian payment methods for your convenience. All deposits are processed instantly and the amount will be credited to your account within minutes of payment confirmation being received.

The terms relating to deposits and withdrawals are as follows:

• Minimum deposit: MYR 10 per deposit transaction.
• Minimum withdrawal: MYR 30 per withdrawal transaction.
• Maximum daily withdrawal is subject to limits set according to your account level.
• Withdrawals can only be made to the same payment method used for the deposit, for fraud prevention purposes.
• All withdrawals are subject to security checks and a KYC process that may require additional verification.
• AstonBet reserves the right to place a hold on withdrawals suspected of involving fraudulent activity or money laundering while an investigation is conducted.
• Astonbet does not charge any fees for standard deposit or withdrawal transactions; however, fees from payment providers may apply.

Withdrawal processing is typically completed within 1 to 3 business days, depending on the selected payment method. Withdrawals involving larger amounts may require additional time for compliance and security purposes.

5 Bonus & Promotion Terms

AstonBet offers a variety of bonuses and promotions to new and existing members from time to time. Each bonus is subject to its own specific terms and conditions, and the following conditions apply generally to all bonuses offered:

• Wagering requirement (rollover): All bonuses are subject to wagering requirements before withdrawals are permitted. The rollover requirement for each bonus will be clearly stated in the relevant promotional terms.
• Bonuses may only be claimed once per user, per household, per IP address, and per device.
• AstonBet reserves the right to cancel, withdraw, or modify any bonus at any time without prior notice if abuse is suspected.
• The use of automated software, bots, or any technical method to manipulate or exploit bonuses is strictly prohibited.
• Bonuses may not be transferred or exchanged for cash unless the full rollover requirement has been met.
• In the event of any discrepancy between a translated version and the original version of the bonus terms, the official Bahasa Melayu version shall prevail.

6 General Game Rules

All games available on the astonbet platform — including slot games, Live Casino, and sports betting — must be played in accordance with the established rules. Game outcomes generated by the system are final and cannot be disputed unless a verified technical error is confirmed by the astonbet technical team.

• All slot games use the Random Number Generator (RNG) that has been independently verified by a recognised third-party testing body.
• Live Casino features real human dealers broadcast in real time and is subject to regular audits.
• Sports betting is subject to maximum betting limits that may vary by sport type and league.
• AstonBet reserves the right to void or cancel any bet or game in the event of a technical error, system disruption, or circumstances beyond our control.
• Any attempt to exploit system bugs, software vulnerabilities, or manipulate game outcomes through unauthorised means is prohibited and will result in immediate action against the account in question.

7 Restrictions & Prohibited Conduct

Astonbet users are strictly prohibited from doing the following:

• Registering more than one account on the AstonBet platform.
• Using a VPN, proxy, or any masking software to manipulate your location or identity.
• Sharing your account with others or allowing another person to use your account.
• Using bots, automated software, or scripts to interact with the platform.
• Conducting any form of money laundering through deposit and withdrawal activities on the platform.
• Providing false information during registration or the KYC process.
• Harassing, threatening, or defaming AstonBet staff or other users.
• Attempting to access unauthorised sections of the platform or interfering with system security.

Violation of any of the above prohibitions will result in immediate account suspension or closure, balance freezing, and legal action if necessary. AstonBet reserves the right to report any suspected illegal activity to the relevant authorities.

8 Privacy & Data Protection

AstonBet values your privacy. All personal information you provide during registration and use of the platform is collected, processed, and stored in accordance with our Privacy Policy, which can be found at Privacy Policy page.

All your personal data and financial transaction information are protected using advanced 256-bit SSL encryption. We will not sell, rent, or share your personal information with third parties without your consent, except where required by law or a valid regulatory compliance process.

By using the AstonBet platform, you agree to receive account-related communications via email and text message. You may opt out of marketing communications at any time through your account settings or by contacting our support team.

9 Account Suspension & Closure

AstonBet reserves the right to suspend or close a user account at any time for the following reasons, without prior notice:

• Violation of any provision within these Terms and Conditions.
• Providing false or misleading information during registration or the KYC process.
• Activity suspected of involving fraud, money laundering, or other criminal conduct.
• Legal compliance requirements or directives from the relevant authorities.
• Self-exclusion requests by users for responsible gaming reasons.

If your account is closed due to a terms violation, astonbet reserves the right to forfeit any bonus balance that has not met its rollover requirements. Valid cash balances will be processed for withdrawal once the investigation is complete and no violation is confirmed.

Users who wish to close their own account may do so at any time through account settings or by contacting the support team. Self-exclusion requests for responsible gaming purposes will be processed within 24 hours.

10 AstonBet's Liability Limits

To the extent permitted by applicable law, astonbet shall not be liable for any direct, indirect, incidental, or consequential losses arising from:

• Use of or inability to use the astonbet platform.
• Service disruptions, technical faults, or system maintenance that may affect access to the platform.
• Gambling losses incurred during legitimate use of the platform.
• Unauthorised access to or use of your account resulting from your own negligence in safeguarding your password.
• Investment or financial decisions made based on information available on the platform.

Astonbet services are provided on an "as is" basis. While we always strive to ensure the platform functions properly at all times, we cannot guarantee that the service will always be free from errors, interruptions, or delays.

11 Amendment of Terms and Conditions

AstonBet reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon publication of the latest version on this website.

We encourage you to review this Terms and Conditions page periodically to ensure you are always aware of the latest applicable version. The "Updated" date shown at the top of this page indicates when the most recent amendment was made.

Continued use of the astonbet platform after any amendment to the terms takes effect is considered your acceptance of the amended terms. If you do not agree with any amendment, you must stop using the platform immediately.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the astonbet customer support team is ready to assist you. We operate 24 hours a day, 7 days a week.

You may reach us via the live chat available within the platform, or by emailing our support team at [email protected]. Our team will endeavour to respond to every inquiry within 24 working hours.

For issues related to responsible gaming or self-exclusion requests, please refer to the Responsible Gaming for more information and available support resources.